Terms of Sale

PREAMBLE

These Terms of Sale ("Terms") govern sales of the RADAR Pro and RADAR Unlimited subscriptions ("Subscription") offered by PHASE.

Any subscription implies unreserved acceptance of these Terms as well as the Terms of Service.

ARTICLE 1 – SELLER IDENTIFICATION

• PHASE – David Pinheiro, Sole Proprietor
• SIRET: 908 588 783 00039
• Registered Office: Paris, France
• Email: phase.radar.help@gmail.com
• VAT: Not applicable (micro-enterprise)

ARTICLE 2 – DESCRIPTION OF OFFER

The RADAR Subscriptions provide access to the following features depending on the chosen plan:

RADAR Pro

• • 30 tracklist scans per month
• • Unlimited access to scan history
• • Data export in CSV and JSON formats
• • YouTube playlist creation
• • Priority email support

RADAR Unlimited

• • Unlimited tracklist scans (subject to fair use daily cap of 50 scans/day)
• • All Pro features included
• • Priority processing speed
• • Early access to new features

ARTICLE 3 – PRICE

The Subscriptions are offered at the following rates:

These prices include all applicable taxes. VAT is collected and remitted by Creem in accordance with regulations in the buyer's country.

PHASE reserves the right to modify pricing at any time. Price changes will not affect current subscriptions and will only apply to new subscriptions or renewals.

ARTICLE 4 – PAYMENT METHODS

Subscription payment is made online by credit card via the secure Creem platform.

Accepted payment methods: Visa, Mastercard, American Express, and other international credit cards.

Payment is due immediately upon subscription. Access to Pro features is activated upon payment confirmation.

ARTICLE 5 – DURATION AND RENEWAL

The Subscription is taken out for a period of one (1) year from the payment date.

Automatic Renewal: The Subscription is automatically renewed on each anniversary date, unless cancelled by the User before the renewal date.

A reminder email will be sent to the User at least 7 days before the renewal date.

ARTICLE 6 – RIGHT OF WITHDRAWAL

In accordance with Articles L.221-18 et seq. of the French Consumer Code, consumer Users have fourteen (14) days from subscription to exercise their right of withdrawal, without having to justify reasons or pay penalties.

To exercise this right, Users must notify their decision by email to: phase.radar.help@gmail.com

In case of withdrawal, refund will be made within 14 days of receiving the request, via the same payment method used for the initial transaction.

ARTICLE 7 – CANCELLATION

By the User: Users may cancel their Subscription at any time from their personal space or by email to phase.radar.help@gmail.com. Cancellation takes effect at the end of the current subscription period. No pro-rata refund will be made.

By PHASE: PHASE reserves the right to terminate the Subscription in case of violation of the Terms of Service or these Terms of Sale, without notice or compensation. In case of termination for User fault, no refund will be due.

ARTICLE 8 – WARRANTIES AND LIABILITY

The Service is provided "as is." PHASE commits to implementing all necessary means to ensure Service availability and continuity but does not guarantee error-free or uninterrupted operation.

PHASE's liability is limited to the Subscription amount paid by the User in the last 12 months.

ARTICLE 9 – PERSONAL DATA

Personal data collected in connection with the Subscription is processed in accordance with our Privacy Policy and the GDPR. Users have rights to access, rectify, delete, and port their data.

ARTICLE 10 – CUSTOMER SERVICE AND COMPLAINTS

For any questions or complaints regarding the Subscription, Users may contact PHASE:

• • By email: phase.radar.help@gmail.com

PHASE commits to responding within 48 business hours.

ARTICLE 11 – MEDIATION

In accordance with Articles L.612-1 et seq. of the French Consumer Code, in case of unresolved dispute, consumers may use free mediation services. The competent consumer mediator is:

Consumers may also use the European Union's Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr

ARTICLE 12 – GOVERNING LAW AND JURISDICTION

These Terms of Sale are governed by French law.

Any dispute relating to the interpretation or execution of these Terms shall be submitted to the jurisdiction of the courts of Paris, France, subject to mandatory legal provisions applicable to consumers.